HSBC launches new digital services offering 23 May 2023UK Reporter: Carmella Haswell
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HSBC has welcomed the launch of a new digital services offering that incorporates purpose-built natural language processing (NLP) that aims to enrich the way institutional investors interact with global markets.
AI Markets will have the capability to “revolutionise” how investors navigate the complexity of financial markets, according to the London- and Hong Kong-based bank.
The NLP engine is designed to enable users to generate financial market analytics, gain access to HSBC’s real-time and cross-asset data sets, as well as browse the latest market insights.
Investors can use HSBC Evolve or third-party platforms to access AI Markets; they can also connect directly through an API to gain access to commercial on-demand HSBC market data.
HSBC AI Markets aims to deliver an interface for investors to access real-time pricing and execution. The bank indicates that the nature of the platform will allow AI Markets to constantly evolve with new capabilities being developed every day.
By customising functionality or using HSBC’s machine learning and data science experts, the bank says investors can save time and reduce cost when doing business.
Commenting on the announcement, Richard Bibbey, global head of foreign exchange, emerging markets rates and commodities at HSBC, says: “HSBC AI Markets has been built from the ground up with user experience in mind.
“It is designed to be adaptable, collaborative and dynamic to deliver solutions that
fit the specific needs of each client.”
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