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  3. Arendt Services partners with Fenergo to deliver improved investor experiences
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Arendt Services partners with Fenergo to deliver improved investor experiences
05 September 2023 UK
Reporter: Klea Neza

Image: Coloures-Pic
Arendt Services has partnered with Fenergo in an effort to deliver its investment management clients an improved investor experience.

As part of the mandate, Arendt Services will leverage Fenergo’s Software-as-a-Service (Saas) client lifecycle management (CLM) solution to meet investor expectations.

Arendt Services will aim to drive operational efficiencies by optimising its investor onboarding, ongoing due diligence and regulatory compliance processes – previously highly resource-intensive and costly manual procedures.

Christian Heinen, CEO of Arendt Services, comments: “Fenergo’s technology provides clients with a convenient investor portal, which acts as the user’s central information hub. The service is offered to funds, alternative investment fund managers, or other fund administrators or transfer agents and covers investors, assets, and distributors.

“Investors can access the portal to upload or review any relevant information in real-time, drastically reducing manual document flow and accelerating lifecycle processes. It’s all about empowering our clients and investors, and in doing so, boosting operational efficiency.”

Stella Clarke, chief strategy and marketing officer, at Fenergo, says: “This deal marks a major milestone in Fenergo’s expansion into Luxembourg, now one of the company’s fastest-growing markets for new business. To partner with such a long-established and well-reputed company in the region is a testament to the professionalism of the Fenergo team and the manner in which our SaaS solution can be integrated.”
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