CIBC Mellon elects to use ControliQ 14 January 2025Canada Reporter: Clelia Frondaroli
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CIBC Mellon has opted to advance its fund accounting operations through the use of ControliQ, an ActiveOps solution.
The solution is centred around decision intelligence, which is aimed at providing data to support decision-making capabilities of service operators. The company says that ControliQ offers AI-driven insights to aid teams with improving productivity and managing capacity.
The solution is further said to utilise quantitative data to facilitate operational flexibility and provide institutional inventors with the tools to scale up their businesses.
“Real-time decision-making is critical for handling dynamic and high-volume environments. Our decision intelligence suite combines both AI and human insight to increase productivity which supports ongoing control of resources to help them function at optimal levels,” says Spencer O’Leary, CEO North America at ActiveOps.
Catherine Thrasher, chief operations officer, CIBC Mellon, adds: “ActiveOps has given us greater insight into how we can manage our operational capacity more effectively, helping us enhance operational performance and the service we provide to our clients.”
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