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SmartStream releases upgrade
29 September 2014 London
Reporter: Stephen Durham

Image: Shutterstock
SmartStream Technologies is to release of Version 2 of its TLM Exception Management product.

The new version will provide a unified approach to exceptions management by creating a hub to manage processes on a single platform.

SmartStream stated that managing exceptions in this way will help to help “improve a bank’s balance sheet, reduce expenses and comply with regulatory requirements”.

The new version of the product is equipped with a newly designed single user interface. It detects exceptions as early in the workflow process as possible, monitoring and managing them through to resolution.

This capability enables institutions to predict and control exceptions far more effectively than they have been able to do in the past.

Philippe Chambadal, CEO of SmartStream, states: “Financial institutions are under pressure as never before to cut overheads. Companies are looking to reduce between 30 and 50 percent of their back and middle office costs and so are constantly reviewing their operations, searching for ways of introducing greater efficiency.”

“One area under scrutiny is exception management where resolution times are still too long, exposing organisations to unnecessary risk and expense.”

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