Pershing’s Jim Crowley promoted to COO 31 August 2017Jersey City Reporter: Stephanie Palmer
Image: Shutterstock
BNY Mellon’s Pershing has promoted Jim Crowley to the position of COO, effective immediately.
Crowley has been at Pershing for almost 35 years, working in relationship management and operations, and is already a member of the executive committee.
He is moving on from his position as chief relationship officer, which he had held since 1995.
Crowley is credited with building a strong client relationship network and with leading development of Pershing’s client experience strategy.
He has also sat on the board of trustees of the Securities Industry Institute since 1988, holding the chair position between 2007 and 2009.
Pershing CEO Lisa Dolly said: "We believe the client experience is driving business decisions today, and will into the next generation. Jim Crowley has been working closely with our clients to understand their needs, and his leadership will help us to continue to deliver solutions that empower our clients and improve the overall experience."
Brian Shea, vice chairman and CEO of investment services at BNY Mellon, commented: "Jim Crowley possesses a deep understanding of our business and a reputation for doing what's best for our clients."
He added: "Lisa Dolly and Jim Crowley have a great deal of experience working together on client-focused solutions, and their skill sets will undoubtedly complement one another as they continue to move the business to a higher level of success."
NO FEE, NO RISK 100% ON RETURNSIf you invest in only one asset servicing news source this
year, make sure it is your free subscription to Asset Servicing Times
Image: Shutterstock 