Fenergo has launched a client lifecycle management (CLM) solution for Natixis, and will deploy its flagship platform, Fenergo CLM, across Natixis’s corporate and investment bank division globally.
The platform delivers a standard know-your-customer (KYC) policy and procedure, and the robust out-of-the-box regulatory framework spans anti-money laundering (AML) KYC and other KYC classifications.
According to Fenergo, client and counterparty data and documentation are centralised, facilitating global regulatory rules, and increasing the transparency of information across the KYC processes.
This creates a single view of the client, which enables available client information to be reused, reducing the need for superfluous client outreaches, Fenergo revealed.
Marc Vincent, global head of corporate and investment banking at Natixis, said: “Our strategy is based around serving our clients’ needs, and our internal agility is central in this respect.”
“By enhancing our processes through digital systems such as Fenergo’s CLM platform, we aim to provide the best possible experience, and ultimately the best possible financial solutions to our clients.”
Marc Murphy, CEO of Fenergo, commented: “With increasing regulatory change and the expectation to deliver an optimum customer experience we are seeing accelerated demand for CLM amongst financial institutions.”
“Leveraging our platform clients like Natixis can enhance the end-client experience whilst fast-tracking opportunities for revenue.”
Greg Casey, vice president, Europe, the Middle East and Africa, Fenergo, added: “By joining the Fenergo global CLM platform, Natixis has become an active member of our client engagement community and will join our regulatory, design and CTO forums.”
“Natixis will directly contribute to the Fenergo regulatory and product roadmaps, enhancing our solution set even further. I personally look forward to working closely with Natixis professionals to deliver the next generation of CLM solutions.”
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