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Data services news

WTW adopts Duco’s data automation service


05 July 2023 UK
Reporter: Lucy Carter

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Image: Funtap/stock.adobe.com
Advisory, broking and solutions firm WTW has adopted Duco’s data automation platform for its insurance accounting operations.

The no-code, self-service solution will allow WTW to automate intercompany reconciliations in insurance accounting, Duco says, and will provide the company with strategic insights from across its business.

WTW also reports improved match rates and significantly increased automation, leading to the removal of manual work around matching, categorising and labelling during the reconciliation process.

Duco’s platform replaces WTW’s legacy system, with the adoption forming part of the company’s strategic transformation process and increased focus on agility and resilience.

Jason Langley, director for accounting and settlement at WTW, says: “[Using the platform] has freed up our team to focus on value-added tasks such as root cause analysis and fixing data issues at source. We’ve unlocked a suite of global analytics that our senior leadership team can use to assess and improve performance across the company.

“The flexibility of the Duco platform is so great that we identified many new applications within the first week of using it and are looking forward to leveraging the tool to help us become a more data-driven business.”

Christian Nentwich, Duco CEO, adds: “It’s great to see the transformative impact the Duco platform has already had for WTW, helping insurance accounting add greater value for the business and providing global analytics to inform strategic decisions. I’m excited to see what WTW will achieve as they continue to explore the many applications of data automation.”
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