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Fund services news

Ashford selects Phoenix for agent and back-office operations


02 December 2022 US
Reporter: Lucy Carter

Generic business image for news article
Image: SeanPavonePhoto
Real estate investment fund sponsor Ashford has selected financial services provider Phoenix American (Phoenix) to provide agent and back-office operational requirements.

Ashford currently advises two NYSE-listed real estate investment funds, Ashford Hospitality Trust and Braemar Hotels & Resorts, which together represent US $8.1 billion in gross assets.

Ashford will gain access to Phoenix’s investor services platform, which uses the STAR-XMS shareholder management/transfer agent system, and will benefit from the company’s partner-oriented client service, long-accrued knowledge of alternative investment funds, and technological innovation.

Commenting on the partnership, Jay Steigerwald, president of Ashford Securities, says: “This strategic partnership will allow us to provide best-in-class customer service across our selling group members and their investors as we continue to expand our alternative investment platform.”

Andrew Constantin, chief operation officer for Phoenix, adds: “Ashford is a principal-driven company focused on ethics, innovation, profit, engagement, and tenacity. These are the same principles that drive our commitment to client success and investor satisfaction. We look forward to contributing to the success of Ashford’s vision.”
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