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State Street onboards River Global and launches UK transfer agency service


06 March 2025 UK
Reporter: Jack McRae

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Image: stock.adobe.com/moofushi
State Street has onboarded River Global as a client of its new transfer agency service in the UK.

State Street’s move to re-enter the UK transfer agency market has been supported by a partnership with fintech ZILO.

State Street says that this forms part of their aim to improve cost effectiveness and operational efficiency within the investment management industry through the production of modern digital solutions.

Donna Milrod, global head of product, State Street, says: “Transfer agency is the gateway to investors and distributors, and ZILO’s cloud-based and AI-enabled technology helps significantly reduce friction in the distribution process, providing a superior digital-first user experience, complementing our existing back office offering.”

Alex Hoctor-Duncan, chief executive at River Global, adds: ”We have simplified our proposition, delivered cost savings to our clients and improved our overall service offering.”

Andy Wilson, deputy CEO and chief commercial officer at ZILO, comments: “We are thrilled that State Street, a global leader in investment servicing, has partnered with ZILO to re-enter the UK transfer agency market, leveraging our transformative technology to deliver a digital-first service to River Global.”
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