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Industry news

Custom House picks Nirvana


13 March 2012 Chicago
Reporter: Ben Wilkie

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Image: Shutterstock
Custom House Fund Services has chosen Nirvana Solutions to provide risk reporting and risk analysis solutions to its hedge fund clients.

Compliance, increased investor demand for risk measurement, transparency and daily valuation are driving the need for fund administrators to provide affordable, scalable and innovative reporting, risk and technology solutions to their hedge fund clients.

“We invested considerable time evaluating vendors and Nirvana came out on top. Nirvana provides the most value and breadth of solutions for our growing business. Nirvana’s approach to engage in a comprehensive test environment before we invested provided us the flexibility and reliability we expect in a partner. Risk and enhanced P&L reporting lead the list of new functionality our clients demand from Custom House This increased demand is coming particularly from hedge fund investors. With Nirvana’s technology, we can give our clients what they need to keep their investors satisfied, and assist them in raising assets by attracting new investors for their hedge funds”, said Chris Rakers, chief information officer at Custom House.

“We are delighted to offer our suite of risk and reporting solutions to Custom House Fund Services. Custom House invested the time to test our offerings in depth to ensure they were indeed addressing their clients’ requirements for risk reporting,” Shams Karim, CEO Nirvana Solutions said. “We look forward to extending Nirvana Risk Reporting, Nirvana Enterprise and our newest product, Nirvana Touch to Custom House’s clients.”

Beginning in Q1 2012, Custom House will offer their clients a new suite of services that includes daily risk reporting and analytics in real-time or on T+1. Investor Focus Reports also make up part of Custom House’s new service offering and will enable their hedge fund client’s to provide a greater level of transparency that today’s investors are demanding.

As a key component of their partnership, Nirvana and Custom House have agreed on a fixed pricing model that does not require their client’s to pay a large upfront investment. “The model of paying upfront license fees for technology or risk management and hoping for the best are slowly eroding. In today’s environment, hedge funds must make strategic investments in technology based on results, not on sales promises. With our partnership, Nirvana and Custom House can significantly reduce the risk of making strategic technology mistakes,” said Steve Lewczyk, co-founder of Nirvana Solutions.
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