Fintech firm Volopa has partnered with identity verification provider, Onfido, to scale its customer onboarding using artificial intelligence-powered know your customer (KYC).
According to Volopa, using Onfido’s machine learning-based technology, will mean Volopa’s customer onboarding processes will be enhanced and simplified to support the increase in its sales volumes.
Volopa operates consumer and corporate multi-currency prepaid card programmes using its proprietary platform and offers businesses the ability to provide their own branded card programmes which are powered by Volopa.
The cards automatically detect the local currency when making purchases at merchants or ATMs abroad and use the local currency for the transaction with no additional conversion or foreign transaction charges typically associated with using debit or credit cards abroad.
The cards come with secure mobile and web-based applications enabling customers to see transactions in real time, instantly top up and exchange currencies 24/7, block cards and transfer funds between cards.
Onfido’s machine learning technology automates identity verification to enable speedy, secure and scalable user onboarding.
Jay Wissema, director at Volopa, said: “Volopa is excited to launch its new customer onboarding process which is another step forward in the company’s focus to maximise customer delight and deliver exceptional products at lower cost for our customers.”
He added: “Volopa looked at a number of providers in order to securely scale up its customer onboarding capabilities and decided on Onfido based on their cutting-edge technology and experience in the fintech sector. We look forward to working with Onfido and continuing to grow our businesses together.”
Husayn Kassai, CEO of Onfido, commented: “We’re proud to be supporting Volopa as they grow. Balancing security against scale is a challenge for many businesses, but our machine learning technology means we’re able to help Volopa deliver both.”
He added: “We’re excited by their vision of putting people in control of their transactions and look forward to developing our partnership with Volopa.”
