Goal Group hires new director of client services APAC
16 March 2020 Melbourne
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Goal Group has hired Shane McLay as director of client services for Asia Pacific (APAC), based in Melbourne, Australia.
In his new role, McLay will report to the recently appointed managing director for APAC, Selvie Shaqiri.
McLay has 25 years of financial industry experience working for companies in Australia, APAC and London.
Most recently, McLay served as vice president as a transaction services senior manager at Citi, where he managed the asset servicing client service team for its APAC clients.
During his career, he has also worked at Colonial First State Investments, Deutsche Bank, Bankers Trust and Lloyd’s Securities Services.
At Colonial, he was the senior manager of corporate actions, asset control and business support, a role he held for seven of his 11 years there.
His responsibilities at Colonial included the oversight and control processing of corporate actions and the daily reconciliation of client accounts to custodians, clearinghouses and third-party provider records.
McLay also worked in a variety of roles covering global markets settlements, corporate actions and dealing analysis.
Commenting on his new appointment, McLay said: “Our aim is to increase client engagement in Goal Group’s product offerings and further enhance the client experience.”
“This includes updating and briefing clients, supporting reporting requirements and helping institutional investors meet their fiduciary duties in relation to tax reclamation and class actions,” McLay added.
In his new role, McLay will report to the recently appointed managing director for APAC, Selvie Shaqiri.
McLay has 25 years of financial industry experience working for companies in Australia, APAC and London.
Most recently, McLay served as vice president as a transaction services senior manager at Citi, where he managed the asset servicing client service team for its APAC clients.
During his career, he has also worked at Colonial First State Investments, Deutsche Bank, Bankers Trust and Lloyd’s Securities Services.
At Colonial, he was the senior manager of corporate actions, asset control and business support, a role he held for seven of his 11 years there.
His responsibilities at Colonial included the oversight and control processing of corporate actions and the daily reconciliation of client accounts to custodians, clearinghouses and third-party provider records.
McLay also worked in a variety of roles covering global markets settlements, corporate actions and dealing analysis.
Commenting on his new appointment, McLay said: “Our aim is to increase client engagement in Goal Group’s product offerings and further enhance the client experience.”
“This includes updating and briefing clients, supporting reporting requirements and helping institutional investors meet their fiduciary duties in relation to tax reclamation and class actions,” McLay added.
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