Ultimus Fund Solutions has appointed Kelly Ramsey Gooch as executive vice president, client relationship officer for Ultimus LeverPoint, the firm’s private fund administration services group.
Gooch joined Ultimus in October this year, bringing 25 years of fund administrator experience with her to the role.
She has previously worked in senior-level and executive client-facing positions within the registered and private fund administration business.
In her role at Ultimus LeverPoint, she is responsible for the development and execution of the relationship management strategy and leading the day-to-day client relationship management efforts to drive client satisfaction, retention and growth.
Gooch works closely with the Ultimus LeverPoint relationship management team and clients to focus on strategic engagements with clients, client satisfaction and communication.
In addition, she is responsible for internal accountability through planning, advocacy, day-to-day interaction, and best practices designed to drive understanding of clients’ business priorities, deepen client relationships, and help them achieve results.
David MacPhee, CEO of Ultimus LeverPoint, commented: “Gooch’s insights and skills in cultivating and building on client relationships at the most senior levels are well-known in the industry and are second to none. She has a proven track record as an accomplished, integrity-driven professional and a well-earned reputation as the ‘go-to’ person for getting things done.”
Ultimus CEO Gary Tenkman said that the addition of Gooch to the Ultimus LeverPoint executive team represents the continued investment in the firm’s client-centric culture and commitment to excellence.
“Our client relationships are obviously the foundation of our business, and we continue to invest in the very best resources in the industry—both in terms of talent and technology—to develop strong partnerships with our clients,” he said.
“By combining those same values with her exceptional skills and industry experience, Gooch is a driving force in leading our client relationship efforts, both strategically and operationally.”
