Temenos has extended its global relationship with Amazon Web Services (AWS), allowing AWS access to the full suite of Temenos banking platforms for digital onboarding and origination solutions.
The multi-year agreement will see Temenos digital solutions integrate with AWS’ Salesforce CRM and Amazon Connect, a cloud contact center service that scales to support businesses of any size.
Amazon Connect capabilities include skills-based contact routing, voice and chat recording, built-in artificial intelligence and machine learning to personalise interactions and pay-as-you-go pricing.
Temenos solutions on AWS also help banks see an immediate and significant reduction in their carbon footprint and support them in achieving their ESG goals.
Temenos and AWS started working together in 2019 to integrate Temenos' open platform onto AWS.
John Kain, head of financial services market development at AWS, says: “Combining the reliability, high performance, and security of AWS with Temenos digital banking solutions, we can offer banks the business agility they need to transition to the cloud with confidence and innovate faster than ever before.”
Max Chuard, CEO at Temenos, comments: “We are seeing an acceleration in our subscription-based business, and with this multi-year agreement we are offering our clients more choice in embracing the cloud for digital banking services and new business models such as banking-as-service with more certainty, predictability and at a lower cost.
“We are pleased to be strengthening our relationship with AWS and we will be extending it to offer all Temenos solutions, to help banks accelerate time to value and customer innovation.”
