ASX chief customer and operating officer Val Mathews will resign from her role this year, the organisation has announced.
Diona Rae will serve as programme director for delivery and risk as a transition plan is established. Mathews will continue to support the organisation until a replacement is found.
Mathews has more than 25 years of experience in the industry, and has been with ASX since 2019. Prior to this, she was general manager for customer and digital transformation at QBE Insurance and served as general manager of technology services at Allianz Australia.
Helen Lofthouse, CEO and managing director of ASX, says: Val has been a critical part of the executive team and her focus and effort over that time has helped bring together the key components of customer, digital delivery, service management and strategy work currently underway across the customer division.”
