Voice recognition behind devices such as Apple’s Siri and sat nav systems have been introduced into the financial sector.
Software provider SS&C Technologies has embedded a voice recognition assistant in its iPhone and iPad app for mobile fund administration, aiming its technology at those who are often out of office.
With the new technology, customers can perform routine enquiries or access reports by speaking out pre-defined, aided keywords.
The voice recognition technology enables users to navigate the SS&C GlobeOp App menu, review fund documents and access critical reports.
SS&C GlobeOp has submitted the latest release to the Apple app store.
“When a customer uses the app, the virtual voice recognition assistant will respond to questions and commands in a way similar to Apple’s Siri,” said Bill Stone, chairman and CEO of SS&C Technologies.
“Customers can ask pre-defined commands such as ‘Show me my fund’s exposure by asset class’ and ‘Tell me my best fund performance’. We believe we are first to market with this capability for the alternatives market. We also continue to deliver on our primary focus which is providing exceptional investment intelligence to our customers anytime, anywhere.”
