Fenergo to transform investor lifecycle management for PIMCO
14 January 2021 UK
Image: Tierney/adobe.stock.com
Regtech company Fenergo has been selected by global investment management firm PIMCO to transform its investment lifecycle management solutions.
As part of the new mandate, Fenergo aims to enable the investment management firm to digitally transform its customers’ and intermediaries’ onboarding experience.
Fenergo will provide best practice workflows for separate account onboarding and alternative client counterparty due diligence and intermediary/distributor oversight for the firm’s global offices.
Additionally, Fenergo will provide know your customer (KYC), customer due diligence (CDD), anti-money laundering (AML) systems and risk scoring services.
The firm selected Fenergo’s software-as-a-service (SaaS) offering to deliver an end-to-end solution that would support the management of its investor, counterparty and intermediary lifecycle management requirements.
Meanwhile, the regtech company will also improve the customer journey and driving efficiencies by replacing manual processes.
Fenergo will enable the investment management firm to maintain all client information in a single system of record, serving as a source for KYC data.
This single customer data repository will reduce the need for repeated requests for customer information whilst allowing time for employees to focus on value-added tasks.
With Fenergo’s solution, the firm says it will be able to easily identify and trace ultimate beneficial owners and visualise links to multiple relationships.
“Our client is a pioneer in digital transformation and is a market leader. We are focused on enabling the firm to transform CX and deliver even greater value to its investor community with the delivery of our award-winning investor lifecycle management capabilities,” says Kevin O’Neill, global head of asset management and asset servicing at Fenergo.
In issue 256 of Asset Servicing Times, O’Neill explains why the shift from manual processes to automation is critically important.
As part of the new mandate, Fenergo aims to enable the investment management firm to digitally transform its customers’ and intermediaries’ onboarding experience.
Fenergo will provide best practice workflows for separate account onboarding and alternative client counterparty due diligence and intermediary/distributor oversight for the firm’s global offices.
Additionally, Fenergo will provide know your customer (KYC), customer due diligence (CDD), anti-money laundering (AML) systems and risk scoring services.
The firm selected Fenergo’s software-as-a-service (SaaS) offering to deliver an end-to-end solution that would support the management of its investor, counterparty and intermediary lifecycle management requirements.
Meanwhile, the regtech company will also improve the customer journey and driving efficiencies by replacing manual processes.
Fenergo will enable the investment management firm to maintain all client information in a single system of record, serving as a source for KYC data.
This single customer data repository will reduce the need for repeated requests for customer information whilst allowing time for employees to focus on value-added tasks.
With Fenergo’s solution, the firm says it will be able to easily identify and trace ultimate beneficial owners and visualise links to multiple relationships.
“Our client is a pioneer in digital transformation and is a market leader. We are focused on enabling the firm to transform CX and deliver even greater value to its investor community with the delivery of our award-winning investor lifecycle management capabilities,” says Kevin O’Neill, global head of asset management and asset servicing at Fenergo.
In issue 256 of Asset Servicing Times, O’Neill explains why the shift from manual processes to automation is critically important.
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