Governance, risk and compliance advisor ACA Group has partnered with business communications firm LeapXpert to improve its mobile device traffic capturing provisions.
ACA’s ComplianceAlpha platform now offers the business communications firm’s capabilities, adding to its existing policy-based surveillance engine, relationship forensics and integrated archive services.
The platform is designed to help companies manage items of interest such as case management, complete supervision and employee communication archiving. By providing an overview of potential high-risk activities and behaviours, the service allows compliance teams to more quickly resolve issues.
The LeapXpert Communications Platform, now available through ComplianceAlpha, enables data capture and governance practices over a range of voice and messaging channels. Through integration with Microsoft Teams, companies can communicate with clients through preferred messaging services within the Teams interface.
The partnership follows recent research stating that electronic communications surveillance is “a top priority” in recent and current Securities and Exchange Commission exams.
Commenting on the partnership, Annie Morris, chief product officer at ACA Group, says: “Amidst growing regulatory scrutiny, the move to a mobile-first or single vendor solution is paramount to satisfying all components necessary to demonstrate that the duty of supervision has been met. With LeapXpert, we can offer a highly unified solution to many leading financial institutions and enterprises worldwide, precisely where the fractured multi-channel work experience poses a significant regulatory challenge.”
Avi Pardo, co-founder and chief business officer of LeapXpert, adds: "By combining our advanced capabilities into ACA's ComplianceAlpha eComms module, we have successfully addressed the challenges of mobile capture. Together, our integrated platform offers a scalable solution to meet the growing market demand for responsible business communication solutions for enterprises needing large-scale deployments globally. Now, modern communication channels can be used to conduct business while ensuring peace of mind to compliance teams.”
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