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Man versus machine

Goal Group’s Vicky Dean addresses the importance of automation versus human interaction, and explores ways in which the industry can continue to evolve while ensuring client service remains the key focus

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Fighting back

Industry specialists discuss how this year saw the economy fight back against COVID-19 and what challenges and opportunities it brought the asset servicing sector

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New and improved

Goal Group’s Vicky Dean discusses the company’s transformation in recent years and plans for its next phase of growth in 2021

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The future of fintech

Goal Group’s Vicky Dean explains that scrutiny on environmental, social and corporate governance is increasing, with companies urgently turning to technology to boost – and demonstrate – their sustainability credentials

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A taxing task

From the process of reclaiming to the lack of a centralised, coherent and global framework, tax continues to be a complex issue, industry experts explain more

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Unclaimed billions

Australian fiduciaries and investors must grasp all opportunities to participate in relevant securities class actions, says Andreas Costi of Goal Group

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Once upon a time in Mexico

Mexico’s extended opt-in period is a significant departure from the procedures in the US, says Noah Wortman of Goal Group

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Returning what’s yours

Investors are increasingly adopting an international investment strategy to maximise earnings from securities, says Vicky Dean of Goal Group

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